Celebrating 30 years of Cantre Mobility

OPEN DAY -Thursday June 12 2025, 10am-4pm: We will be marking our 30th Anniversary with an open day at the newly refurbished showroom at Station Approach, Carmarthen.

Cantre Mobility was formed in July 1995 by Nest Evans and Huw Thomas.

Their mother Euriana had M.S and when their Father (Elwyn) went to a local demonstration day he met with a representative on the J.Carters – (now Invacare) stand and started discussing a powered scooter/chair with Mark Hermolle (currently with Kymco)

There wasn’t a showroom in the area, the nearest being Cardiff or Chester, to go and try the products, which were both a two hour drive away. Therefore after discussing further, Mark informed Elwyn that they could really do with a mobility dealer in West Wales. The rest as they say, is history!

Cantre Mobility opened within the existing showroom of their original family business, in the garden machinery industry. This remained their home as they expanded until relocating and expanding further with their new premises in 2015, the current Head Office, showroom and Service Centre at “Y Bont, Aberaeron”.

Cantre Mobility repeated their approach with their Carmarthen location, taking up a corner of the existing showroom firstly, before expanding into premises next door, a purpose made showroom for mobility in 2012.

Following the sale of the family’s garden machinery businesses in 2024, Cantre Mobility took over the showroom next door at Carmarthen and is now one of the largest showrooms in the UK.

The Directors, Nest Evans and Huw Thomas, both have very hands on roles within the business. Nest has been the driving force behind the mobility business, wanting to provide a knowledgeable and unique service from the day we started trading. Nest became a specialist in seating and slings, as well as a Manual Handling Trainer and has achieved an NVQ level 4 as an OT assessor. With her mother having M.S since she was 9 years old, her passion for helping others is the forefront of the ethical way that Cantre Mobility supports their local community as a business. Huw has recently taken a larger role at Cantre Mobility following the sale of the family’s existing Garden Machinery Business, which he lead alongside Elwyn for over 50 years. Huw does anything and everything that needs doing on a daily business within the Company, using his experience to help in any which way the growing business requires.

The other key person at Cantre Mobility is Nest’s son, Sion Evans, who officially joined the company after graduating from University in 2013, despite spending a lot of his upbringing helping his mother in the family business. Sion is now a shareholder in the Company and manages the day to day operation of the business. Sion’s main areas of focus are operations, ensuring the businesses’ systems support the growth of the company, as well as a very hands on approach with power products, in particular prescriptive products. Our 22 strong team include specialists, a supportive sales team, highly experienced and trained engineers as well as an administrative team that ensure everything runs smoothly, every day. We are truly fortunate to employ every one of them, with now several members working with us for over 20 years.

We are proud to be celebrating 30 years this year. We believe our friendly, knowledgable and supportive sales team and our excellent after sales service has made us stand out, and has fuelled the growth of our company over the past 30 years.

OPEN DAY -Thursday June 12 2025, 10am-4pm: We will be marking our 30th Anniversary with an open day at the newly refurbished showroom at Station Approach, Carmarthen. We will have over 15 suppliers attending and they will be running workshops throughout the day. A charity coffee morning to raise money for the Noah’s Ark Children’s Hospital and the local League of Friends for Glangwili Hospital. There will also be special guest speakers and live equipment demos. All are welcome to join us.

Cantre Mobility continually support local and national charities, from donations to supporting beneficiaries with products and support. Our most recent open day raised hundreds of pounds for McMillan Charity locally, a charity close to our hearts as a family.

Cantre Mobility covers the whole of Wales. They are members of the Countrywide Care Network (CCN) and support charities such as The Royal British Legion, The Masonic Charitable Foundation, Ssafa through their work. Our range of customers also include

Local Authorities, Nursing & Residential Homes, Architects, Hospitals, Occupational Therapists, Physiotherapists and are award winning Motability specialists.

Cantre Mobility offers servicing on all products sold at both Aberaeron and Carmarthen workshops and have many servicing contracts with local authorities and nursing/residential and private customers. Our service team are based at the Aberaeron Office and organise installations, servicing, breakdowns and repairs for the team of 7 engineers and surveyors, offering 24-hour support to our contract customers. We are immensely proud of our work-based apprenticeships which feeds our ever-expanding engineering team and provides opportunities for young people in our area.

Our most popular powered wheelchair is the Invacare TDX – our most tried and trusted, and extremely versatile mid wheel drive, prescriptive power chair. Our relationship with Invacare spans the full 30 years of trading and we are grateful for their continued support.

Our best selling and favourite new mobility scooter is the Rascal Luxe. We have been hugely impressed with Rascal’s LiFe lithium battery range. The confidence to give the batteries a lifetime warranty and combined with the lightweight but sturdy and comfortable Luxe, makes this the ultimate combo. We believe they have perfected the lightweight aluminium boot scooter!

Our relationship with our Suppliers is very important and we value their support on every level. We focus on working with suppliers that have innovative products, with excellent after sales service. This allows us to provide the gold standard level of service we strive for with our customers. We are proud to be a main dealer for our area for notable brands such as Stannah Stairlifts, Electric Mobility, Invacare, Sunrise, Primacare and Guldmann.

We have invested heavily in our website in recent years and now have a dedicated member of our team to build, expand and update it. Whilst the main focus of our business is to deal with people face to face at our showrooms or at the comfort of their home, we believe our website, and our social media presence gives our customers a shop window to view at not only the products that we offer, but also gives them a feel for our business, including our fantastic team and how we operate.

Embracing e-commerce is vitally important, as we must recognise that's how some of our customers will prefer to shop for some items. We are very proud of our new online hire booking system. We do a significant number of hires, from serving visitors to our area, to facilitating hospital discharges in our local community with the equipment they need urgently. This allows our customers to book any time of day, and choose the equipment they need at the date they require it, whilst also reducing time and pressure on our team, and speeding up the whole process for us as a business.

Our main focus for expansion for the next 12 months include:

We believe the main challenge facing our sector is losing experienced, knowledgeable and talented individuals to other industries. Its why we focus a huge amount on education within our business. We are very proud of our engineering side in particular, with nearly the whole team now developed within the business, and our latest apprentice now fully qualified, with another having started in April of this year.